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Policies
Refund policy
We Do Not Accept Returns
There are circumstances where we will refund money or send a replacement product. If something is wrong with your item or you do not receive your order please contact us at madebymarsllc@gmail.com. Keep in mind all stickers, credit card skins, and lighter wraps come in a white envelope, so make sure to keep out an eye for that.
Lastly, make sure to check with neighbors or roommates to make sure they didn't receive your package on accident before contacting us with the email madebymarsllc@gmail.com or on the contact tab on our website.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
No EXCHANGES
Refunds
The certain circumstances we do issue a refund we will notify you if your refund request was accepted then you will be refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at madebymarsllc@gmail.com.
Any other concerns you can always contact us for any questions at madebymarsllc@gmail.com.
Shipping policy
Order $75 and More
Any order that's $75 and more receives free shipping with code FREESHIP21 and takes 5 to 8 business days to get to you.
Free shipping on Stickers, Credit Card Skins/Covers, and Lighter Wraps
All order of stickers, credit card skins/covers, and lighter wraps are shipped out for free.
Takes 5 to 8 business days to get to you
Economy Shipping
Takes 5 to 8 business days to get to you
Standard Shipping
Takes 3 to 4 business days to get to you
All Policies Are In The Bottom Footer Of The Website